Frequently asked questions
Use the FAQ section to answer your most frequent questions.
🫧 Products & Formulas 🔬
Our HOCl is infused with cutting-edge nanobubble technology, which allows it to penetrate more deeply and work up to 10x more effectively than standard formulas. It's engineered to balance your skin’s microbiome while remaining ultra-gentle and safe for all skin types.
Yes — HOCl is naturally produced by your white blood cells and is one of the gentlest antimicrobial agents available. It’s safe for skin prone to eczema, rosacea, acne, and irritation.
Absolutely. For best results, apply our HOCl spray to clean skin as the first step in your routine. Let it dry fully before layering on other products. It pairs beautifully with calming ingredients like hyaluronic acid, niacinamide, and beta-glucan. You can also use it throughout the day as a skin refresher or gentle sanitizer — no rinsing needed.
Our formula is small-batch and made fresh, so you’re getting maximum potency from day one. While it's rated for an 18-month shelf life, it performs best within the first 12 months. Under optimal conditions — cool, dry storage away from direct sunlight — it may remain effective for up to 24 months. Refrigeration isn’t required but can help preserve freshness even longer, while offering an added cooling sensation during application. If you experience any irritation, please discontinue use immediately and discard the product.
🌱 Brand & Values 🤝
We’re a small, family-run company rooted in science, skin health, and integrity. Our team includes founders from underrepresented communities who believe clean beauty should be both inclusive and effective.
Yes. Every product is crafted in small batches to maintain freshness, quality, and potency — nothing sits on a shelf for months before reaching you.
Absolutely. We craft small-batch skincare using natural, non-toxic ingredients with a focus on safety, simplicity, and efficacy.
Everyone. Our formulas are designed for all skin types — especially those looking for gentle, effective skincare that supports the skin’s natural balance.
All of our products are handcrafted in small batches in the U.S. by our family-run team. We take pride in quality control, ingredient sourcing, and staying close to every step of the process.
Never. We are 100% cruelty-free and committed to ethical practices at every stage of production.
Yes — from ingredient sourcing to recyclable packaging, we design every step with sustainability in mind. Our saline is sea-derived and rich in minerals to support both skin and the planet.
🛒 Orders & Shipping 📦
Not yet — we're a small, family-run, small-batch skincare brand, and we're currently focused on serving our local customers. However, international shipping is in our future plans as we continue to grow. Stay tuned!
Shipping times vary depending on your location. Most in-stock orders are processed within 1–2 business days and typically arrive shortly after, depending on the shipping method and destination.
If you've placed a pre-order, please allow 1–2 weeks for fulfillment, though it may take longer depending on demand and availability. We’ll keep you updated via your confirmation email with tracking info once your order ships.
If you have any specific questions about your order status, feel free to reach out — we're happy to help.
Yes! If your order hasn't shipped yet, you can cancel or update it at any time. Pre-orders can also be cancelled for a full refund prior to shipping.
You can contact us through our contact page! We will be happy to assist you.